Twee
Interactive product system to improve your experience in the hotel

My Role
UI / UX designer
IoT interaction developer
Team
Alessia Di Natale
Federico Cattaneo
Alessandro Picci
Luca Pinotti
Gabriele Panciera
Pietro Bonu
​
Duration
8 months
from November 2017 to June 2018
Tools
Sketch
Illustartor
Photoshop
In Design
Node-red
Arduino
Raspberry pi3
​

How might users experience
a safe, easy, and barrier-free experience when they travel
and stay in a hotel?
​
Twee Assistant
The experience starts at your home where the user can immediately get in touch with our system

The user will have the chance to ask questions and receive information thanks to a conversational artificial intelligence with whom you can interact with text and voice messages.
Hotel room
There are six different products that are interconnected and can share information with each other thanks to the Twee Hub and the application





Personas

Elena Russo
Age: 30 years
Job: teacher
Location: Roma, Italy
Status: Single
"I love to have new experiences and adventures"
Lifestyle

Everyday objects

Passions

Future goals
-
Being more and more independent
-
Making new friends
-
Traveling
Fears & Obstacles
-
I am afraid of getting lost and not being helped
-
Organization skills
-
Recognizing space and objects
Bio
Elena, who has been blind since birth, decided to become a teacher so that she could help and pass on her strength and energy to younger children.
She lives in a flat on the first floor with her mum, who helps her with household chores.

Giuseppe Marcelli
Age: 78 years
Job: retiree
Location: Torino, Italy
Status: Married with two children
"The most important thing is my loved ones"
Lifestyle

Everyday objects

Passions

Future goals
-
Personal health
-
Keeping myself mentally fit
-
Taking care of my belongings
Fears & Obstacles
-
Fear of falling
-
Staying close to my loved ones
-
Orienting myself
Bio
Giuseppe, the grandfather of two grandchildren, suffers from arthrosis and has to use crutches.
He lives in a fifth-floor flat with his wife, who helps him with his chores and cooking.

Elisa Ferrarini
Age: 45 years
Job: Remote employee
Location: Lucca, Italy
Status: married, no children
"Sometimes I would love to be independent and to be able to travel without limits"
Lifestyle

Everyday objects

Passions

Future goals
-
Traveling to learn
-
Redeem myself
-
Overcoming my limits
Fears & Obstacles
-
I must always be accompanied
-
To be fulfilled
-
I wish I could travel more easily
Bio
Elisa has suffered from muscular dystrophy since she was born,
the area most affected is the lower limbs and she has to use an electric wheelchair.
She lives in a small house with her husband who helps her with all her movements.

Application Wireflow
