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Twee

Interactive product system to improve your experience in the hotel

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My Role

UI / UX designer

IoT interaction developer

Team

Alessia Di Natale

Federico Cattaneo

Alessandro Picci

Luca Pinotti

Gabriele Panciera

Pietro Bonu

​

Duration

8 months

from November 2017 to June 2018

Tools

Sketch

Illustartor

Photoshop

In Design

Node-red

Arduino

Raspberry pi3

​

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How might users experience

a safe, easy, and barrier-free experience when they travel

and stay in a hotel?

​

Twee Assistant

The experience starts at your home where the user can immediately get in touch with our system

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The user will have the chance to ask questions and receive information thanks to a conversational artificial intelligence with whom you can interact with text and voice messages.

Hotel room

There are six different products that are interconnected and can share information with each other thanks to the Twee Hub and the application

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Personas

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Elena Russo

Age: 30 years

Job: teacher

Location: Roma, Italy

Status: Single

"I love to have new experiences and adventures"

Lifestyle

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Everyday objects

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Passions

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Future goals

  • Being more and more independent

  • Making new friends

  • Traveling

Fears & Obstacles

  • I am afraid of getting lost and not being helped

  • Organization skills

  • Recognizing space and objects

Bio

Elena, who has been blind since birth, decided to become a teacher so that she could help and pass on her strength and energy to younger children.
She lives in a flat on the first floor with her mum, who helps her with household chores.

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Giuseppe Marcelli

Age: 78 years

Job: retiree

Location: Torino, Italy

Status: Married with two children

"The most important thing is my loved ones"

Lifestyle

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Everyday objects

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Passions

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Future goals

  • Personal health

  • Keeping myself mentally fit

  • Taking care of my belongings

Fears & Obstacles

  • Fear of falling

  • Staying close to my loved ones

  • Orienting myself

Bio

Giuseppe, the grandfather of two grandchildren, suffers from arthrosis and has to use crutches.
He lives in a fifth-floor flat with his wife, who helps him with his chores and cooking.

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Elisa Ferrarini

Age: 45 years

Job: Remote employee

Location: Lucca, Italy

Status: married, no children

"Sometimes I would love to be independent and to be able to travel without limits"

Lifestyle

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Everyday objects

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Passions

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Future goals

  • Traveling to learn

  • Redeem myself

  • Overcoming my limits

Fears & Obstacles

  • I must always be accompanied 

  • To be fulfilled 

  • I wish I could travel more easily

Bio

Elisa has suffered from muscular dystrophy since she was born,

the area most affected is the lower limbs and she has to use an electric wheelchair.

She lives in a small house with her husband who helps her with all her movements.

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Application Wireflow

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Physical Prototype

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Thesis document

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